Customer Dashboard
This page is the local prototype shell. In the verified local build, dashboard data is produced by the tenant-isolated Python data layer (dashboard_data), which is covered by tests proving one tenant cannot read another tenant's watches, assessments, claims, or notifications. Live account data appears here only after the owner-authorized production deployment.
Monitored vendors
Your watched vendors, services, and regions.
Active & relevant incidents
Incidents from official feeds matched to your watches.
Possible SLA-credit opportunities (conditional estimates)
Estimates are calculated only from verified SLA tiers and your evidence. They are not recovered revenue.
Upcoming deadlines
Verified deadlines, and provisional ones labelled provisional, with 7 / 3 / 1-day reminders.
Claims
Awaiting your action · Filed · Approved — tracked through the full lifecycle.
Customer-confirmed recovered credits
Shown separately from estimates, and only after you confirm a credit was actually received.