Turn cloud incidents into actionable SLA-credit opportunities — before claim deadlines expire
CreditClaim monitors official vendor status feeds, matches incidents to the services you actually pay for, evaluates possible SLA-credit eligibility against verified vendor SLA terms, calculates claim deadlines, and prepares evidence-backed claim packages for your review.
How it works
- We poll official status feeds (RSS, Atom, and status APIs) and record incidents with source hashes.
- Incidents are matched to your monitored vendors, services, and regions.
- The eligibility engine applies the vendor's own verified credit tiers — or returns insufficient evidence instead of guessing.
- You get a deadline, a checklist of the evidence the vendor requires, and a claim package to review and file yourself.
Honest by design
A public outage is not automatically an SLA breach, and a possible credit is not recovered revenue. CreditClaim keeps conditional estimates and vendor-approved, customer-confirmed recoveries visibly separate — always.